Last updated: October 28, 2026
This policy explains how *theatre handles information collected through asterisktheatre.org, our contact form, and our newsletter. For privacy questions or requests, email hello@asterisktheatre.org.
Information you give us
When you contact us, we receive your name, email address, and the message you submit. We use these details to respond, manage your enquiry, and keep relevant correspondence. Messages are delivered to our team by email. Sending a contact message does not subscribe you to our newsletter. Please only include information needed for your enquiry, and avoid sending sensitive personal information.
When you subscribe to our newsletter, we collect your email address and, if you choose to provide it, your first name. We use these details to send news about *theatre, productions, events, and opportunities. Signing up adds you to our mailing list; a separate confirmation email is not required.
EmailOctopus and newsletter activity
We use EmailOctopus to store and manage our mailing list and send newsletters on our behalf. Your signup details are transferred to EmailOctopus, which also maintains subscription status and email delivery information.
Our newsletters may include tracking pixels and tracked links provided by EmailOctopus. When enabled for a campaign, these help us understand whether messages are opened and links are clicked so we can improve our emails. Email providers and privacy settings can affect the accuracy of these measurements. Read EmailOctopus's privacy information and its explanation of campaign tracking.
You can unsubscribe using the link in a newsletter or by emailing us. Unsubscribing stops marketing emails from that list. It does not automatically erase every record: EmailOctopus may retain your contact record and unsubscribe status to help us respect your choice. Contact us separately if you want to request deletion.
Hosting, security, and website analytics
Cloudflare hosts and protects this website and helps deliver our contact-form emails. Requests can involve technical information such as your IP address, browser and device details, requested pages, timestamps, and security or delivery diagnostics. We and our providers use this information to operate the site, prevent abuse, diagnose problems, and deliver messages.
Our forms use Cloudflare Turnstile to distinguish legitimate visitors from automated abuse. This involves processing security signals about your browser, device, and connection. Learn more in Cloudflare's Turnstile Privacy Addendum.
We use Cloudflare Web Analytics to understand page visits and website performance. This service uses a browser beacon and does not use analytics cookies or track visitors across websites. More information is available in Cloudflare's Web Analytics documentation.
Cookies and similar technology
The website is not entirely cookie-free. Essential session cookies support staff sign-in and password-protected client previews, and Cloudflare security features may use cookies where needed. A client preview can last for the browser session, up to seven days. We do not set advertising cookies for our own marketing.
You can manage cookies through your browser. Blocking essential cookies may prevent sign-in, previews, or security features from working. Newsletter tracking is separate from website cookies. If a page includes media supplied by another service, that provider may receive technical information or use cookies when the embedded content loads. External websites have their own privacy practices.
Who receives information
Information is available to the *theatre team and service providers that help us run the website, manage newsletters, and receive or answer email, including Cloudflare and EmailOctopus. We may also disclose information when required by law or reasonably necessary to protect people, rights, or the security of our services. We do not sell newsletter or contact-form details.
Our providers may process information in countries other than where you live. Those countries may have different data-protection laws. Providers' own privacy notices describe their processing and safeguards.
Retention and security
We keep information for as long as needed for the purposes described here, including responding to enquiries, managing subscriptions, respecting unsubscribe requests, maintaining security, and meeting legal obligations. Retention varies with the type of information and the services involved; email archives and backups may retain records after they are removed from active use.
We use access controls and technical protections to help safeguard information. No website, email system, or storage service can guarantee absolute security.
Your choices and requests
You can choose not to submit a form or subscribe. Depending on the law that applies to you, you may have rights to access, correct, delete, or restrict the use of personal information. To make a request, contact hello@asterisktheatre.org. We may need to verify your identity and may retain information where required or permitted by law. You may also have the right to complain to your local data-protection authority.
Please do not submit personal information about children through these forms. If you believe a child has provided personal information, contact us so we can review and address it.
Policy updates
We may update this policy as our services or practices change. We will post the current version here and update the date above. Where required, we will provide additional notice or seek consent for a change. See also our Terms of Service.